Ventura Park
Ventura Park
4.2
אודות
יותר משלוש שעות, משך זמן:
Does not meet animal welfare
guidelines
Tripadvisor does not provide bookings for this experience because it does not meet our animal welfare guidelines.
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האזור
Address
ליצור קשר ישירות
המיטב בקרבת מקום
מסעדות
31 בתוך 5 ק"מ
אטרקציות
29 בתוך 10 ק"מ
הוספת תוכן
4.2
2,196 חוות דעת
מצוין
1,515
טוב מאוד
232
ממוצע
141
גרוע
97
נורא
211
Yerania R
פלאיה דל כרמן, מקסיקו16 שיתופים
חברים • אפר׳ 2024
This was more of a family and friends activity. I felt like the food court had long lines and not many options to choose from. The drinks were good, but there could have been more variety.
Written 4 במרץ 2025
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Vika P
קייב, אוקראינה15 שיתופים
משפחה • דצמ׳ 2024
I purchased tickets in advance on the website using a promo code. There weren’t many people inside, as we visited on the 25th of December. The water was cool, and only a few attractions were available. Overall, it might still be interesting for young children, but without kids, in my opinion, there’s not much to do here.
Written 29 בדצמבר 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Hello! thank you for your comments, thank you for visiting Ventura Park, the best amusement park for people of all ages, we hope to see you again in Ventura Park.
Written 10 בינואר 2025
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
richard
מיינלנד, UK2 שיתופים
משפחה • אוק׳ 2024
Absolutely brilliant day out, all the rides were good fun. Our kids of 12,9 and 6 had plenty things to do, lazy river is a lovely place to chill after the slides. We enjoyed the zip lines and all staff were fantastic and well trained. I’d really recommend it all, we went VIP which included meals and drinks so was good value, food was clearly catering for locals but had burgers etc for tourists. Both were really tasty, toilets and park were very clean although not too busy so unsure how that would be in peak season. I would have given a 5 star rating but for two things, paying an adult price for a 12 year old and then saying he had to be 13 to use the Lazer experience was ridiculous. With our VIP package we had the dolphin experience and this was fantastic, sadly the day was a little tainted by the extortionate cost of the pics of dolphins. $275 for pictures and even after haggling the best we could get was $200 for 6 photos!
We would go again but just note that even VIP guests have to pay extra for lockers and lazy rings.
We would go again but just note that even VIP guests have to pay extra for lockers and lazy rings.
Written 12 באוקטובר 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
We appreciate your comments! they certainly help us to improve our service to provide the best experience! We are happy to see that you enjoyed all the activities where there is laughter and fun. We hope to see you again at Ventura Park!
Written 12 באוקטובר 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
Oonagh G
שיתוף 1
זוגות • אוק׳ 2024
Amazing day swiming with Dolphins thanks to Daphne !!! My boyfriend realized his childhood dream today and Daphne was great with the animals and the people !
Written 6 באוקטובר 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Nos encanta saber cuanto disfrutaron si nado con delfines y saber que pudieron cumplir un sueño mas! nos esforzamos día con día para poder brindar nuestro mejor servicio! esperamos verlos de nuevo en Ventura Park
Written 12 באוקטובר 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
Jennifer O
שיתוף 1
משפחה • אוג׳ 2024
My family and 2 daughters had a nice time at Ventura Park yesterday, which was a Sunday in August. We purchased o ut tickets online with a generous discount offered. I opted for the VIP for my daughters so they could have the dolphin encounter. We arrived early to get our wristbands and the line was short. You cannot bring food but can bring water and towels and possibly even an inner tube which they charge to rent or you can buy one in the gift store. We first went to the go karts. We had to fill out a waiver then wait for 45 minutes or so until it opened. It was very hot. My kids were complaining that it was so hot but I had read that some rides require you to be dry so we opted to do dry activities first. It was okay. You have to wear a helmet which can get hot and steamy throughout the day. I was carrying our backback and was not allowed to hold it while my family went then get on when they exited to hold the bag. So, I skipped that ride. We then went for a nice ice cream treat to cool off which was included. They are small but you can get as many as you want. They had vanilla and chocolate. I brought water but ended up buying more because we wanted a refreshing cold drink. The prices are reasonable for food and snacks, not upcharged like at Xelha. My large bottle of cold water was around 2.50$. The kids then went in a lazer maze in the Underground world. Another gokart type ride was broken or closed and the VR game requires you to be 13 y/o or older. Next they rode the ziplines and then we jumped in the lazy river to cool off. The lines were short thankfully, not longer than 10 minutes. As other reviews pointed out most shady chairs are taken up by noon or after. Many people leave their stuff on a chair all day without using it. I guess you could do the same. Next we stood in line for our buffet at Sunrise restaurant because I read it gets very crowded and you may not get a table. We lined up at 1145am and there was already a good line in place. The food was better than the reviews I read. It was Mexican style food with 3 meat choices, salads, fruits, and beans and rice and tortillas and chips. The bar service was slow as usually only 1 server. It took 10 to 20 minutes to get a drink and you are allowed to get 2 drinks per person. After lunch we went on 3 or 4 water slides multiple times each, again barely any wait. At the end of the day I realized if you have VIP you can go to the Sundeck (near Dolphinaris) which had a bar, restaurant and private pool and service was much quicker there. I must give a shout out to Carlos, who sought me out at the end of the day (around 3pm) to make sure my kids got their free meal that was included with their VIP entrance. He took their order and placed it as the food service ended at 4pm. He said we could even take it to go. The dolphin experience was a nice intro experience. It was about45 minutes and they got to pet, kiss and shake its hand. They did not get to swim with it. They allow family to watch from the Sundeck on the 2nd floor. The professional pictures were adorable. I had to buy them. I did haggle some and got them cheaper than advertised. The uber from the Cancun hotel zone was about 10 dollars there and even less coming back. It is about a 10 minute or so ride each way. Overall, a very nice way to spend the day with your family in Cancun.
Written 12 באוגוסט 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Thank you so much for your visit and we are sorry to see that you had inconveniences with We will share your feedback with our team to find areas for improvement in order we can give you excellent service when you visit us again. Best Regards
Written 28 באוגוסט 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
Mark C
2 שיתופים
משפחה • אוג׳ 2024
Well what a waste of money. Paid for platinum tickets, they should have paid for us to go.
Lockers you have to pay for which is fair enough but even though we were there before they opened, only small lockers avaliable at 160 pesos. Lazy river, believe it or not no ringos provided, you have to pay extra to rent them.
Slides do not open until 11am. Roller-coaster closed. Sky walk closed. Unlimited ice cream, 2 choices of vanilla or chocolate in a mini cone. You need 3 to make it into a normal cone, but only allowed one at a time. Wave machine, do not bother. I get bigger waves in the bath.
The all you can eat buffet. OMG. Awful and disgusting is an understatement. Ants all on walls by the food. Table drinks service, not even offered a drink after being there an hour. 2 stayed at table whilst we queued for 40 minutes for food. When we got there, OMG. If you were on a deserted island and close to death you would not touch it. Please do not bother. Pay the extra and go the Xcaret water park.
Lockers you have to pay for which is fair enough but even though we were there before they opened, only small lockers avaliable at 160 pesos. Lazy river, believe it or not no ringos provided, you have to pay extra to rent them.
Slides do not open until 11am. Roller-coaster closed. Sky walk closed. Unlimited ice cream, 2 choices of vanilla or chocolate in a mini cone. You need 3 to make it into a normal cone, but only allowed one at a time. Wave machine, do not bother. I get bigger waves in the bath.
The all you can eat buffet. OMG. Awful and disgusting is an understatement. Ants all on walls by the food. Table drinks service, not even offered a drink after being there an hour. 2 stayed at table whilst we queued for 40 minutes for food. When we got there, OMG. If you were on a deserted island and close to death you would not touch it. Please do not bother. Pay the extra and go the Xcaret water park.
Written 11 באוגוסט 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Hi ! Thank you for your visit and we are sorry to see that you had inconveniences with We will share your feedback with our team to find areas for improvement in order we can give you excellent service when you visit us again. Best Regards
Written 28 באוגוסט 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
M S
2 שיתופים
משפחה • יולי 2024
The staff were lovely but overall a terrible experience. We paid for the Platinum Pass for 5 of us, as thought this would be good for the kids as it included drinks, a buffet and ice cream. The drinks were only available from certain bars and the queues there were astronomical with only one person serving on each so we ended up just buying drinks from the snack bar. The food in the buffet was terrible, not child friendly and looked very sloppy/unappealing. We tried to buy burgers/fries but despite there only being one other person waiting we stood for 15 minutes without even being acknowledged. Kids went the whole day with only ice cream to eat, as there were no other food options. Of my three children only one went on one water slide because he didnt realise he needed an inflatable ring, and these all seemed to be piled on the reserved cabanas. I paid for a locker for our valuable, unfortunately my ring must’ve fallen out at some point during the day when the kids had been back there. I reported it lost when I realised at the end of the day, to be repeatedly told by the attendant that I should have reported it earlier - not sure how when I didn’t know it was missing. The security staff were helpful and checked cctv, they told me they could confirm the ring was there but the person who picked it up had not handed it into lost property. They emailed me a couple of days later to say it still hadn’t been found. I would have kept it with me but had to take it off for the dolphin experience. The ring had huge sentimental value and is irreplaceable, it wasn’t cheap to spend the day there and so I had hoped patrons would have been more honest and not need to steal other people’s things. Overall an awful experience (although I appreciate the ring wasn’t the park’s fault) but I wouldn’t waste your money on upgrading passes and maybe bring your own food!
Written 28 ביולי 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Hi ! Thank you so much for your visit and we are sorry to see that you had inconveniences with We will share your feedback with our team to find areas for improvement in order we can give you excellent service when you visit us again. Best Regards
Written 4 באוגוסט 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
Happiness24926538995
קלגרי, קנדה2 שיתופים
משפחה • יולי 2024
Hello, I want to share my negative review. My phone was stolen in this park. I assume this park has the gang operating here. I guess some of this gang members search wealthy tourists and another members waiting when you leave your bags unattended. It could take for them couple second to steal your items. Security boxes are incredibly expensive. No security guards at all. Please, if you have some expensive items, leave it at home!
Written 18 ביולי 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
We sincerely regret the inconvenience you experienced during your visit. Our company is dedicated to upholding values of respect and honesty through professional hiring practices and stringent service standards. We take pride in our Lost & Found department, which frequently retrieves and returns high-value items to their owners. For added security, we offer lockers with surveillance and closed-circuit cameras for $160 pesos, and we highly recommend their use. We will thoroughly review your incident to evaluate our processes and identify opportunities for improving our service.
Written 4 באוגוסט 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
Mayte Esparza
קנקון, מקסיקו15 שיתופים
משפחה • יולי 2024
Definitely a place to recommend. What we really enjoyed was the pool (waves) and the encounter experience with dolphins. The pictures are overpriced! Food is good and nonalcoholic drinks too. The VIP access is worth it. Minimum height (1.07m) is required so we couldn’t really enjoy all the activities. The lazy river is awesome!
Written 16 ביולי 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Hi ! Thank you so much for your review and your visit. We are glad to know that you enjoyed your experience. We hope to see you back soon. Best Regards
Written 4 באוגוסט 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
Louise H
2 שיתופים
משפחה • יולי 2024
What a day we had! Amazing amount of choice for a family! We did everything and we found the staff so polite and helpful! Big shout out to David who was delighted to meet us Irish! He was so lovely and made sure we had a great day! Thank you!
Written 10 ביולי 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Hi ! Thank you so much for your review and your visit. We are glad to know that you enjoyed your experience. We hope to see you back soon. Best Regards
Written 4 באוגוסט 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
Hola. Tenemos reservaciones vip. Mi pregunta es si ya incluyen las toallas o si tengo q llevarlas. Gracias
נכתבה בתאריך 3 בספטמבר 2019
Hi,I am only interested visiting the waterpark can you get tickets just for this ? thanks 😀
נכתבה בתאריך 3 באוגוסט 2019
Moon Palace offer the entrance ticket excluding entrance to Underworld & Grand Prix on their resort credit deal. Is it possible to upgrade your ticket when you are there to include these areas? If so, how much please? Thanks
נכתבה בתאריך 15 ביולי 2019
Can you wear glasses on the zip lines?
נכתבה בתאריך 3 ביוני 2019
Really sorry but none of our party wear glasses, perhaps email direct
נכתבה בתאריך 10 ביוני 2019
Que tal, soy de cancun, me gustaria saber con que documentos puedo comprobar que soy local. Ya que en estos momentos tengo extrabiado mi ine y licencia gracias.
נכתבה בתאריך 1 במאי 2019
PRManager_Mexico
קנקון, מקסיקו
Hola, puedes usar tu pasaporte, o cédula profesional.
נכתבה בתאריך 2 במאי 2019
camifernandacas
אנטופגסטה, צ'ילה
Hola es verdad que solo algunos días abren todas las atracciones? Que días serían esos?
נכתבה בתאריך 10 במרץ 2019
No se sabe con exactitud, pero lo que sí sabemos es que en temporada baja es cuando hay más probabilidad de que ésto suceda
נכתבה בתאריך 22 באפריל 2019
Can we drink alcohol while floating around the lazy river? Can the children go into the bars with their parents?
נכתבה בתאריך 7 בפברואר 2019
PRManager_Mexico
קנקון, מקסיקו
Hi Amber! For your own safety, you cannot drink alcohol in the pools! But the bars are close to the water section.
נכתבה בתאריך 11 בפברואר 2019
Hola buen dia me gustaria saber que me incluye el paquete unlimited pass
נכתבה בתאריך 31 ביולי 2018
No vale la pena! Honestamente la comida es horrible, fuimos en temporada baja pensando que no nos tocaría nada de gente y solo estaba abierto un restaurante, varias atracciones cerradas y pagando $1,200 por persona, éramos 8
Se me hizo un robo, al final nos trataron horrible. Seguramente Xcaret y Xelha vale más la pena !!
נכתבה בתאריך 27 בדצמבר 2018
Do small children under 2 years go free or what would the price be for 2xadults and 1 child (under2)
נכתבה בתאריך 20 ביוני 2018
מציג 1-10 תוצאות מתוך 29
*אטרקציות שעומדות לאזול בקרוב: בהתבסס על נתוני ההזמנות של Viator והמידע שקיבלנו מהספק ב-30 הימים האחרונים, מספר ההזמנות הזמין לחוויה זו כנראה יאזל בהזמנה דרך Viator, חברה של Tripadvisor.
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