Xavage Park by Xcaret
Xavage Park by Xcaret
4.5
Monday
08:30 - 17:00
Tuesday
08:30 - 17:00
Wednesday
08:30 - 17:00
Thursday
08:30 - 17:00
Friday
08:30 - 17:00
Saturday
08:30 - 17:00
Sunday
Closed
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האזור
Address
ליצור קשר ישירות
המיטב בקרבת מקום
מסעדות
23 בתוך 5 ק"מ
אטרקציות
17 בתוך 10 ק"מ
הוספת תוכן
4.5
668 חוות דעת
מצוין
541
טוב מאוד
71
ממוצע
20
גרוע
13
נורא
23
marcos c
2 שיתופים
עסקי • נוב׳ 2024
Xavage really ruined our Business Trip.
As a Business owner.
1. Your lack of communication sucks.
2. Customer Service really needs some attention.
Not notifying your clients that you have closed your establishment is really unprofessional. (Email or call would have been nice).
As a Business owner.
1. Your lack of communication sucks.
2. Customer Service really needs some attention.
Not notifying your clients that you have closed your establishment is really unprofessional. (Email or call would have been nice).
חוות דעת על: XAVAGE Park tickets with Transportation *Official Product*
Written 24 בנובמבר 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Dear Marcos,
We would like to inform you that due to an undergoing redesign of its concept, our Xavage Park operations have been temporarily paused. We appreciate your understanding and sincerely apologize for any inconvenience this may cause. To ensure you won't miss the opportunity to experience an adventure-filled day during your vacation, we invite you to reschedule your visit to our Xplor Park or any other park from our catalog by calling directly through our Call Center, where our assessors will give you personalized assistance.
Cordially,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
Written 25 בנובמבר 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
Jess & Josh🐚🩵
קוינטאנה רו, מקסיקו518 שיתופים
Did you know that if you have an official identification registered in Quintana Roo, like a residency card or drivers license.. then you get a hugely discounted price on tickets !! 🌺Our all inclusive ticket (which includes ALL activities, amenities and unlimited food and soft drinks) was only 1,499 MXN.. the standard price is approximately 2,600 MXN !!! To convert, that’s about a £50 saving per person, all for being a resident here. THE PERKS AY !!!! 🏝️🍹🦩
Check out some action shots of us enjoying the thrilling adventures you can take part in here !!! Rafting, jet boats, ziplines, monster trucks and a ropes course.. check out the last pic and see who enjoyed the Monkeys (rope course) more 🤣
But honestly, this is a must visit park if you love ALL things adventure !! The activities.. the food.. the Caribbean sun.. what more could you want ☀️
Check out some action shots of us enjoying the thrilling adventures you can take part in here !!! Rafting, jet boats, ziplines, monster trucks and a ropes course.. check out the last pic and see who enjoyed the Monkeys (rope course) more 🤣
But honestly, this is a must visit park if you love ALL things adventure !! The activities.. the food.. the Caribbean sun.. what more could you want ☀️
חוות דעת על: Xavage Admission *Official Product*
Written 11 בנובמבר 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Dear visitor,
Thank you so much for visiting Xavage!
It’s a pleasure to read that you enjoyed the activities at our park and that you were delighted with the food at our restaurant. We are thrilled to know that your visit met your expectations. We take into consideration all your kind comments and are constantly working on innovating and keeping our standards for your preference.
We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xplor and Xenotes which includes more adventure activities surrounded by nature!
Cordially,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
Written 11 בנובמבר 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
Lyssa K
12 שיתופים
חברים • אוק׳ 2024
Xavage park was incredible! It was not too crowded so the wait times were minimal. The grounds are very well kept and high quality. The attractions all seem very safe. I had some anxiety for one of the attractions but the guide helped me and made me feel safe. We ran out of time and didn't get to do the monkey course but it looked amazing. They don't push photo packages on you either, which was nice and you can even scan your bracelet and look at the photos throughout the day, weather you want to buy them or not.
חוות דעת על: XAVAGE Park tickets with Transportation *Official Product*
Written 12 באוקטובר 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Dear Lyssak,
Thank you so much for visiting Xavage!
It’s a pleasure to read that you consider Xavage an incredible park and that you enjoyed our activities. We are thrilled to know that your visit met your expectations. We take into consideration all your kind comments and are constantly working on innovating and keeping our standards for your preference.
We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xplor and Xenotes which include more adventure activities surrounded by nature!
Cordially,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
Written 13 באוקטובר 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
Teresa-Parker S
פאלם ביץ' גרדנס, פלורידה6 שיתופים
משפחה • ספט׳ 2024
It was just the thing I was looking for .
Water rafting wohooooo
Sit down shut up and hang on
Ramon made the adventure safe but fun ! A must do !!!
Water rafting wohooooo
Sit down shut up and hang on
Ramon made the adventure safe but fun ! A must do !!!
חוות דעת על: Xavage Admission *Official Product*
Written 7 בספטמבר 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Dear Teresa,
Thank you so much for visiting Xavage!
We are glad to read that you had fun with the activities at our park such as the Rafting. We are thrilled to know that your visit met your expectations. At Grupo Xcaret, we always consider the service as an opportunity to leave a positive mark on our visitors.
We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xplor and Xenotes which includes more adventure activities surrounded by nature!
Cordially,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
Written 8 בספטמבר 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
Debbie B
2 שיתופים
זוגות • אוג׳ 2024
Was an enjoyable place to spend some time. The rafting was the best part of this adventure. Our guide was Yari (I hope I'm remembering how to spell his name), but he was great, truly amazing. He wanted to make sure we had a great time, and we did. My only complaint is as hot and humid as it is this adventure is only open for 3 hours, from 12-3, and that is a bummer given how hot and humid it was. The kayak adventure was closed. We weren't given a reason why, but it still costs just the same. Still, I would go here again, as it was not that busy, and the lines weren't terribly long.
Written 26 באוגוסט 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Dear Deborah,
Thank you so much for visiting Xavage!
It’s a pleasure to read that you consider Xavage an enjoyable place and that you had the best adventure with the Rafting activity. At Grupo Xcaret, we always consider the service as an opportunity to leave a positive mark on our visitors. We'd like to share that our adventure park has personnel, which indicate the times and availability of our activities in order you can choose what attraction to do at the moment and save time. Also, in case you need it, our staff will always be in the best disposition to let you know about the closest activities or suggest alternative routes according to your preference.
We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xplor and Xenotes which includes more adventure activities surrounded by nature!
Cordially,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
Written 26 באוגוסט 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
Elizabeth V
שיתוף 1
משפחה • אוג׳ 2024
It was a very good park , the attractions were very nice and fun , however, the rides open late , close early ( 4 :30 ish ) and close during the day as well so the problem isn’t really the amount of rides it’s the times they operate . For families with kids , you can go but for most rides you need a minimum height of 1.22m (4 ft ) and for the zip line and ropes course you need a minimum weight of 40 kg ( 88lb ) . My daughter ( 11 ) could go on the first two levels of the rope course but not on the zip line , she weighs around 34 kg ( 74.9lb ) . My son ( 8 ) could go on everything my daughter could , also there is a kids area with some small slides and little place to relax with some hammocks and beach chairs . At one point the white water rafting gets does get pretty rough so if you aren’t ready to get beaten by huge waves don’t go on ! Also , beware because if you want to buy the photos , you’ll have to buy all of them , you can’t choose specific photos you like . Overall it was a fun experience for all the family , but the rides times are a giant problem .
Written 24 באוגוסט 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Dear Elizabeth,
Thank you so much for visiting Xavage!
It’s a great pleasure to read that you had fun with the activities at our park. We would like to share that to make the experience of our visitors most pleasant at our park, we recommend approaching our Visitors Service Modules, distributed at the park to provide you with the best routes, and schedules. We also have signs throughout our park and a map available to enjoy the activities and services of your interest.
At Grupo Xcaret, we have always been synonymous with safety and quality. For that reason, to guarantee your safety and to ensure that harnesses are comfortable and fit each of our visitors correctly, a minimum weight of 88 lbs (40 kg) is required, and a maximum weight of 300 lbs (136 kg). The maximum circumference of the harness around the waist is 51 in (130 cm) and 27 in (70 cm) around each leg. In the case of children, the harness must fit properly. If it doesn't, for their own safety, they won't be able to do the activity. We take into consideration all your comments and are constantly working on innovating and keeping our standards for your preference.
Cordially,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
Written 25 באוגוסט 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
ReneeInMelbourne
מלבורן, אוסטרליה249 שיתופים
There are long lines and some of the activities close early (or aren’t even open). But, once you get going, it’s worth the wait. A shout out to Landie in the white water rafting for making the experience one of the best of my whole holiday.
חוות דעת על: Xavage Admission *Official Product*
Written 21 באוגוסט 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Dear Renee,
Thank you so much for visiting Xavage!
We are glad to read that you had one of the best experience at our park and that you spent hours of fun with the activities. We are thrilled to know that your visit met your expectations. We would like to share that to make the experience of our visitors most pleasant at our park, we recommend approaching our Visitors Service Modules, distributed at the park to provide you with the best routes, and schedules. We also have signs throughout our park to enjoy the activities and services of your interest.
We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xplor and Xenotes which includes more adventure activities surrounded by nature!
Cordially,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
Written 21 באוגוסט 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
JLP623
וושינגטון16 שיתופים
Don’t waste your time or your money. Some of the activities are only open for a couple hours so the lines were long and took a long time to go through. We were there from open to close and didn’t get to do all the activities because they were either closed or the lines were stupid long.
We were rushed through the ropes course and made to climb down the poles instead of being given the option to finish. We were told the park is closing but when we got down and were able to check the time we still had 45 minutes until close.
The activities we did get to do were pretty fun but for the prices they are charging it’s ridiculous to have half the park closed and still charge full price.
If you want fun save your money and go somewhere else.
We were rushed through the ropes course and made to climb down the poles instead of being given the option to finish. We were told the park is closing but when we got down and were able to check the time we still had 45 minutes until close.
The activities we did get to do were pretty fun but for the prices they are charging it’s ridiculous to have half the park closed and still charge full price.
If you want fun save your money and go somewhere else.
חוות דעת על: Xavage Admission *Official Product*
Written 6 באוגוסט 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Dear visitor,
Thank you for sharing your comments.
We would like to share that on occasions the number of people may vary according to the season. It's common that in high season we receive a greater number of visitors. However, we do our best to make our visitors' experience as pleasant as possible. It's worth mentioning that at our adventure park, our staff will always be in the best disposition to let you know about the the times and availability of our activities in order you can choose what attraction to do at the moment and save time, also let you know the closest activities or suggest alternative routes according to your preference.
Kind regards,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
Written 7 באוגוסט 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
valerie
West Richland, וושינגטוןשיתוף 1
If I could give 0 stars I would. THE WORST, not worth $20 let alone $140 a person!!! Over HALF the activities are only open 3-4hours. There’s NO way to do even a quarter of the rides because they are so unorganized, only open for a short window of time and the lines are crazy long. We went on the monster trucks and one of the vehicles broke down and they wouldn’t let us go on another vehicle. Cool. On the water rafting, the lady clearly didn’t know how to steer the boat and ended up tipping all 5 of us into the water and my littlest ended up with a bloody nose and lip. My son hit his head on the rocks and had a headache (likely a CONCUSSION) the rest of the day. My daughter lost one of her water shoes and they wouldn’t even bother looking or calling to see if it ended up at the end of the ride. Lovely. The rope course workers made us get off the rope course 45min prior to closing (they never said anything when they put us on the course even saying encouraging us to do the “long” course) and then rushed us and insisted we get off RIGHT NOW to the point my daughter had a panic attack because she felt so rushed and harassed. We were forced to stop in the middle of the course and climb down the pole. We’ve been to Xel-Ha multiple times and thought all of the parks would be good. OBVIOUSLY they are not all equal. I feel completely scammed out of $650.
חוות דעת על: Xavage Admission *Official Product*
Written 6 באוגוסט 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Dear Valerie.
We appreciate the time you took to leave your opinion with us.
We are sorry to hear that your experience didn't meet your expectations and you have this perception. Let us share that Xavage is an adventure park, perfect for adrenaline activities seekers, or for those who just want to have fun trying new things. We understand that you were looking for another kind of experience. Even so, we're surprised to read your report since one of our main values is the safety first. Therefore, we'll consider your feedback and send it to the relevant departments to validate and work on the corresponding improvements.
We also recommend visiting our official website, where you can find more information about our park such as activity schedules, restaurants, recommendations, restrictions and more.
Kind regards.
Daniel G.
Grupo Xcaret – Customer Service.
Mex: + 52 (998) 883-3143 - US: 855-326-0682
Written 7 באוגוסט 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
Robert T
אטלנטה, ג'ורג'יה39 שיתופים
משפחה • אוג׳ 2023
We actually went here in 12/21. The kids (teens) loved it. We all had so much fun doing the various activities. It was a full day including our ride from Playa del Carmen. We definitely will do another park next time we visit.
חוות דעת על: Xavage Admission *Official Product*
Written 30 ביולי 2024
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Dear Robert,
Thank you so much for visiting Xavage!
We are glad to read that you loved our park and that you had so much fun with the activities. We are thrilled to know that your visit met your expectations.
We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xplor and Xenotes which includes more adventure activities surrounded by nature!
Cordially,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
Written 1 באוגוסט 2024
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
Is their an age restriction on any of the attractions? My daughter is 12 and I want to make sure she is okay to enjoy everything
נכתבה בתאריך 19 בנובמבר 2024
Jose P
Benito Juarez Municipality, מקסיקו
Hello David,
We would like to inform you that due to an undergoing redesign of its concept, our Xavage Park operations have been temporarily paused. We appreciate your understanding and sincerely apologize for any inconvenience this may cause.
To ensure you won't miss the opportunity to experience an adventure-filled day during your vacation, we invite you to reschedule your visit to our Xplor Park or any other park from our catalog by calling directly through our Call Center, where our assessors will give you personalized assistance.
Cordially,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
נכתבה בתאריך 19 בנובמבר 2024
Do we need to take water shoes and tennis shoes?
Do we need to take towels or are they provided?
נכתבה בתאריך 19 ביוני 2024
Jose P
Benito Juarez Municipality, מקסיקו
Hello Marisela,
Thank you for contacting us!
We recommend you bring light sporty clothes, a swimsuit, a towel, and a change of clothes. Keep in mind that some activities like Ropes Course and Monster Truck require closed shoes or water shoes.
We would like to invite you to contact us through our Call Center, where our assessors will always be in the best disposition to give you personalized assistance, solve any questions, and provide you with the best promotions and discounts for your next visits.
Cordially,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
נכתבה בתאריך 20 ביוני 2024
Jose P
Benito Juarez Municipality, מקסיקו
Dear Natalie,
Thanks for your contacting us!
We do recommend booking your reservations and transport service through our Call Center, where our assessors will always be in the best disposition to give you personalized assistance, solve any questions, and providing the best promotions and discounts for your next visits.
Cordially,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
נכתבה בתאריך 9 ביוני 2024
Hello,
Someone asked this before, but I don't think I understood the answer. If you come to Xavage from the Xcaret Arte Hotel can you return midday or is there ONLY ONE shuttle service back at closing?
Thank you,
Andrea
נכתבה בתאריך 6 ביוני 2024
Jose P
Benito Juarez Municipality, מקסיקו
Hello Andrea,
We would like to invite you to contact us through our Call Center, where our assessors will always be in the best disposition to give you personalized assistance, solve any questions, and provide you with relevant information about your next visits.
Best regards,
José P.
Grupo Xcaret – Customer Service.
USA: 1 - 844-795-4525 / Mex: +52 (998) 881-3834
נכתבה בתאריך 7 ביוני 2024
How much time should you figure for Xavage park? We only plan to do the rafting, speed boat and monster truck.
Also, will the xcaret shuttle bring you back to the hotel mid day or Only when park closes?
נכתבה בתאריך 19 בינואר 2023
Dear Avercelli,
Let us share with you that Xavage opens from 8:30am to 5pm. However, is important to take into consideration that some activities, which is the case of the Rafting, have an specific schedule.
In addition, we'd like to mention that, in fact, the last bus departure is when the park closes. We invite you to contact our Call Center for more information about your visit.
Kind regards.
Daniel G.
Grupo Xcaret – Customer Service.
Mexico: 998 883 3143
USA & Canada: 855 326 0682
England: 800 04 89 203
נכתבה בתאריך 20 בינואר 2023
Which activities are the most popular? I will try to hit those first when I enter the park. Just don't want to spend all day waiting in line.
נכתבה בתאריך 16 בנובמבר 2022
If I purchase only the basic Xavage package, can I later pay to add on individual activities?
נכתבה בתאריך 10 בנובמבר 2022
If I purchase only the basic Xavage package, can I later pay to add on individual activities or upgrade to all inclusive package when I am at the park?
נכתבה בתאריך 9 בנובמבר 2022
Hello!
You can upgrade to the All Inclusive Admission at the park or also contacting our Call Center as long as you made the purchase directly with us. It will be a pleasure to assist you.
Kind ragards
Daniel G.
Grupo Xcaret – Customer Service.
Mex: + 52 (998) 883-3143 - USA & Canada: 855 326 0682 - England: 800 04 89 203
נכתבה בתאריך 9 בנובמבר 2022
What would be best suitable footwear when visiting this park,aqua shoes or trainers.
Will be visiting in last part of September 22
נכתבה בתאריך 3 ביולי 2022
Jose P
Benito Juarez Municipality, מקסיקו
Hello Nicholas,
We advise you to wear Bermuda shorts, T-shirt, swimsuit and water shoes that can be attached to your ankles to avoid losing them. Remember that you can purchase water shoes at our shops in Xavage. We don’t recommend the use of flip-flops or Crocs.
Best regards,
José P.
Grupo Xcaret – Customer Service.
+ 52 (998) 883-3143 - US 855-326-0682
נכתבה בתאריך 5 ביולי 2022
aalc0cer
קנקון, מקסיקו
Hi,
Any brand is acceptable as long as it is biodegradable sunscreen and doesn't have the following ingredients:
Octocrileno, Benzofenona, Butil metoxidibenzoilmetano, Hexilodecanol, Dimetil apramida, Cetil dimeticona, Metilparabeno, Polietileno, Propilparaben, Butilcarbamato.
Regards.
נכתבה בתאריך 20 ביוני 2022
מציג 1-10 תוצאות מתוך 27
*אטרקציות שעומדות לאזול בקרוב: בהתבסס על נתוני ההזמנות של Viator והמידע שקיבלנו מהספק ב-30 הימים האחרונים, מספר ההזמנות הזמין לחוויה זו כנראה יאזל בהזמנה דרך Viator, חברה של Tripadvisor.
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