‪poor presentation many children and adults disappointed either it is for children and you make it fun or engaging (none of these) or if you want to target teenagers/adults you make it a bit interesting instead it was just boring .please review how you structure planetarium presentation as it is such a shame to waste everyone's time‬

‪Having visited the original London planetarium in the late 1980s/ early 90s when i was a child, i had high hopes now technology had moved on 40years, or so i thought so i booked for last monday 19th August. What a let down, on all fronts and to be honest a waste of time and money, i think the family would have enjoyed something else. It started while in the que, the person scanning the tickets said "dont sit at the front", which puzzled me a bit but when we got in the room you could see why. We ended up one row from the front because by chance we were near the back of the line on this sitting. The seats do recline but neither my other half or our child could hold the seat in the reclined position so they spent the half hour with a cricked neck. Im sure the old planetarium was a circle?, anyhow. We chose "The Sky Tonight" for our booking, and how underwhelming it was. It started with the narrator chp coming to the front to explain where the exits were, no eating etc, he then asked if we could hear him ok? He then dimmed the lights and retired to the rear of the room. At this point the show started, then he starts speaking and he got quieter, and quieter, and quieter to the point you struggle to hear what he was saying (then the person beside us bought out an apple to chomp on, but thats another story). Then comes the show on the roof and what a complete let down. Now i thought technology had moved on in 40 years, but i can only assume the same 40year old projectors were used. Everything was dreadfully blurry, the stars are smudgy blots, none of which are very sharp at all. You only had to look at the projector lenses to see half the problem but surely buy some HD projectors. Half the show was behind our heads as previously mentioned. Another thing was the narration is all live and poorly done, also with a very week voice. It needs to be an older person with a very deep voice with some gravitas, depth and some expression to draw you in, much like film trailers, this in itself would make it more interesting. Then came the content, it was mainly about the star signs and constellations, rather than a trip round the planets. Id have at least of thought they would have mentioned Voyager and where it is to when explaining the milky way. Then everything just ended. All in all, poorly scripted, poorly exectuted, poor content and poor value. If i were you i would do something else with your money. I appreciate it really has to be a live narration as the sky changes daily but please employ a person for the job with a proper voice!, along with some new modern projectors (or clean the lenses every show), make the show minimum 45minutes, improve the content and maybe you could charge a little more and still be better value.‬