PURE Spa & Beauty (Newhaven)
PURE Spa & Beauty (Newhaven)
4
09:00 - 19:00
Monday
09:00 - 19:00
Tuesday
09:00 - 19:00
Wednesday
09:00 - 20:00
Thursday
09:00 - 20:00
Friday
09:00 - 19:00
Saturday
09:00 - 19:00
Sunday
10:00 - 18:00
תצוגה מלאה










The area
Address
Best nearby
Restaurants
1,684 within 5 kms
Attractions
485 within 10 kms
Contribute
4.0
126 reviews
Excellent
87
Very good
12
Average
1
Poor
14
Terrible
12
Ashley C
3 contributions
זוגות • אוק׳ 2022
Myself and my partner where here today and Lucy and aurora where amazing they where very friendly and professional , great experience will definitely be back , thank you again
Written 22 באוקטובר 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Scotlin49
דאנפרמן, UK5 contributions
לבד • אוג׳ 2022
Booked appt for facial during August 2022 when there was a 25% discount for local postcodes. First appt cancelled on the morning of appt because therapist on duty not trained to carry out chosen facial. New appt made for following week and night before appt cancelled for same reason. Apparently a computer glitch??? Pure At Newhaven, Edinburgh, should be aware that when people book appts for pampering they really look forward to it and last minute cancellations are extremely disappointing. Their treatments are not cheap!!!!
Will take my business elsewhere.
Will take my business elsewhere.
Written 14 באוגוסט 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Bruce R
1 contribution
זוגות • אוג׳ 2022
Rebecca at Newhaven was not only very professional but a kind soul with great energy.great massage. Thanks, premises does need a lick of paint
Written 12 באוגוסט 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Katie121154
אדינבורו, UK42 contributions
ינו׳ 2020
What a lovely place with cheerful pleasant staff.. therapist that carried out my treatment was excellent and such a lovely person... would highly recommend and will definitely be back ... thank you
Written 31 בינואר 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello Katie,
Thank you for your wonderful feedback. We are very pleased that you enjoyed your experience with us and would love to see you again in the future.
Warmest regards, The Customer Service Team.
Written 1 בפברואר 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KAREN R
אדינבורו, UK5 contributions
לבד • נוב׳ 2019
The beauty therapist are brilliant and well trained I suffer from really bad tension when I see Hannah she just melts it away I always feel a million dollars when I leave
Written 24 בנובמבר 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello Karen,
Thank you for lovely feedback.
We hope to see you again soon for your massage with Hannah.
Warm Regards
The Customer Service Team
Written 13 בדצמבר 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rona T
אדינבורו, UK6 contributions
לבד • אוק׳ 2019
Lovely hot stones massage at Pure Spa that eased the tightness in my shoulders. Well worth the money :)
Written 29 באוקטובר 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello Rona,
Thank you for your lovely feedback, we are very glad you enjoyed your massage with us and we would love to see you again in the future in our Newhaven salon.
Kind Regards Customer Service Team
Written 14 בנובמבר 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy W
אדינבורו, UK71 contributions
אוק׳ 2019
Contacted Pure Spa in Newhaven about a deal I saw on Wowcher. The staff didn't even know what the deal was about as they have offers on various DISCOUNT SITES _ BEWARE! (You get what you pay for!)
The offer asks you to choose from five locations; London City, London Canary Warf, Manchester, Peterborough and Edinburgh. It did not state a specific venue in Edinburgh within the fine print on the Wowcher page? It was advertised for Edinburgh with no specifications, therefore Pure should have honoured the offer at any of your locations in Edinburgh. I was advised that the wowcher didn't relate to the Newhaven branch. The very least Pure Spa could have done was honour the voucher on this occasion and then change the advert accordingly. I spent half an hour trying to book a relaxing experience for my wife, not for any particular reason, just as a surprise! However, my own experience has been far from relaxing. Having this attitude to turn down business is a recipe for disaster as they should honour their offer. Perhaps, if Pure Spa’s management team were more customer focussed, they wouldn’t have a need to use several discount sites! After reading the various reviews, I am now glad I didn't book a treatment as I am sure they would have been inferior to cover their discounted offer or an opportunity to hassle you for sales of their products. As other reviews have said, there are far more superior spas in Edinburgh.
The offer asks you to choose from five locations; London City, London Canary Warf, Manchester, Peterborough and Edinburgh. It did not state a specific venue in Edinburgh within the fine print on the Wowcher page? It was advertised for Edinburgh with no specifications, therefore Pure should have honoured the offer at any of your locations in Edinburgh. I was advised that the wowcher didn't relate to the Newhaven branch. The very least Pure Spa could have done was honour the voucher on this occasion and then change the advert accordingly. I spent half an hour trying to book a relaxing experience for my wife, not for any particular reason, just as a surprise! However, my own experience has been far from relaxing. Having this attitude to turn down business is a recipe for disaster as they should honour their offer. Perhaps, if Pure Spa’s management team were more customer focussed, they wouldn’t have a need to use several discount sites! After reading the various reviews, I am now glad I didn't book a treatment as I am sure they would have been inferior to cover their discounted offer or an opportunity to hassle you for sales of their products. As other reviews have said, there are far more superior spas in Edinburgh.
Written 13 באוקטובר 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Good Afternoon,
I'm really sorry to hear about this, could you please send over your email address to us and someone will contact you regarding this matter.
Many thanks,
Customer Service Team
Written 16 באוקטובר 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
karen c
Edinburgh11 contributions
לבד • אוג׳ 2019
The staff at Pure Spa ensure that you have an amazing experience. The therapist will taylor the treatment to your needs - holistic visit
Written 23 באוגוסט 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you so much Karen, we are glad you had such a lovely time. Look forward to seeing you again.
Written 29 באוגוסט 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christina Nash
5 contributions
חברים • יולי 2019
Terrible, terrible, terrible! Didn’t get my feet soaked prior to pedicure. Very pushy assistant. All about up selling. Poor value for money. Definitely would not recommend this place.
Written 2 ביולי 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello,
We are sorry to hear about your recent experience with us and would like to things discuss this further with you, feel free to contact us at customerservices@purespauk.com and we can look into this for you.
Warmest regards
Customer Service Team
Written 4 ביולי 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LupusTheCranky
אדינבורו, UK11 contributions
לבד • יוני 2019
Visited for a relaxation massage, availed myself of the offer to use steam room, sauna and the other facilities prior to the massage. A lovely visit, staff were very friendly and Marina was a skilful masseuse. Left feeling thoroughly relaxed and peaceful.
Written 20 ביוני 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello,
We are pleased to hear you enjoyed your day with us! Your lovely comments will be passed onto the team.
We hope to welcome you back to PURE Spa & Beauty soon!
Warmest regards
Customer Service Team
Written 20 ביוני 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience
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