Bannatyne Health Club & Spa - Edinburgh
Bannatyne Health Club & Spa - Edinburgh
3.5
09:00 - 17:30
Monday
09:00 - 19:30
Tuesday
09:00 - 19:30
Wednesday
09:00 - 19:30
Thursday
09:00 - 19:30
Friday
09:00 - 18:30
Saturday
09:00 - 17:30
Sunday
10:00 - 17:30
תצוגה מלאה










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Address
שכונה: העיר החדשה
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490 within 10 kms
Contribute
3.5
140 reviews
Excellent
61
Very good
31
Average
15
Poor
12
Terrible
21
Zdh1379
אדינבורו, UK8 contributions
חברים • מאי 2023
Had a 30min sweedish massage booked. Arrived 30mins early, sat in spa area and was eventually taken in 20mins late (after lots of faffing around with the spa staff trying to find our booking), despite us having booked it months prior, sharing the confirmation email with them and our check details in 2 days prior.
The treatment lasted nearly 10mins and when I challenged it, the staff merely shrugged their shoulders and said they were back to back time wise and there was nothing they could do.
Save your time and money and go to a properly organised spa venue...
The treatment lasted nearly 10mins and when I challenged it, the staff merely shrugged their shoulders and said they were back to back time wise and there was nothing they could do.
Save your time and money and go to a properly organised spa venue...
Written 29 במאי 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Time to reflect
גלזגו, UK20 contributions
זוגות • מרץ 2023
There was a little mix up with our booking time but the manager was straight on it and she managed to sort it all for us and made sure we had a relaxing spa trip. Would highly recommend.
Written 25 במרץ 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JV
אדינבורו, UK3 contributions
זוגות • מרץ 2023
Loved Alexandra for my treatment. Very technical and brilliant. The pool is a long way from the changing rooms and the jacuzzi was freezing! Otherwise I recommend the treatments and the actual pool.
Written 11 במרץ 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Glenn S
15 contributions
פבר׳ 2023
Very nice and helpful receptionist.
General appearance of the interior is tired. Very dusty vents. Dirty toilet.
Spa had my questionnaire for 2.5 days and informed me on arrival, I cannot have a massage as I have ticked the box for Cancer., and refunds are not given.
General appearance of the interior is tired. Very dusty vents. Dirty toilet.
Spa had my questionnaire for 2.5 days and informed me on arrival, I cannot have a massage as I have ticked the box for Cancer., and refunds are not given.
Written 21 בפברואר 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
684rossc
3 contributions
פבר׳ 2023
I was a member at this gym for around 5 years and recently tried to cancel but was advised that to end my membership I needed to hand in written notice (seems ridiculous that in 2023 they only accept pen and paper to cancel). Despite this, I still handed in the written notice but was advised I would need to pay for another full month membership due to their 30 day cancellation terms.
I decided I was going to cancel my direct debit to avoid being charged for a gym I wasnt using and they have now passed the £36.00 debt onto a debt collectors (ARC UK?) and they have since added further admin fees on top of this. Seems overkill for one month payment and not the way to treat a long term member of the gym.
As for the facilities, the place is in desperate need of a refurb. The changing rooms also constantly smell, especially the shower area.
I decided I was going to cancel my direct debit to avoid being charged for a gym I wasnt using and they have now passed the £36.00 debt onto a debt collectors (ARC UK?) and they have since added further admin fees on top of this. Seems overkill for one month payment and not the way to treat a long term member of the gym.
As for the facilities, the place is in desperate need of a refurb. The changing rooms also constantly smell, especially the shower area.
Written 15 בפברואר 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Owl Reviews
אדינבורו, UK81 contributions
לבד • יוני 2022
I had an array of issues at Queen Street in relation to my membership, all of which was ignored and stone walled. I eventually got to speak 'management' which was a guy called Alex who was extremely rude, wouldn't listen to a word I said about the mistake made by them and didn't take any responsibility. Eventually I was able to get help that confirmed I was correct and enough investigation didn't take place.
The gym is fine but small, the changing rooms aren't super clean but acceptable and a lot of staff seemed nice enough but just chaotic.
The gym is fine but small, the changing rooms aren't super clean but acceptable and a lot of staff seemed nice enough but just chaotic.
Written 2 ביוני 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Scotland71
קורק, אירלנד209 contributions
חברים • אפר׳ 2022
Pretty tired-venue. Nice and friendly staff and Gym ok but changing room very tired. I’m sure it’s very Clean I but just very out of date. Pool in the dungeon and the sauna should not be allowed to open for public use. Just needs a complete refurbishment.
Written 24 באפריל 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Coastal557058
12 contributions
חברים • פבר׳ 2022
The reason my rating is so high is because of the therapist I had for my treatment. His name was Gergo and he was really fantastic and very skilled. I was so delighted with the treatments and his professionalism that I’ll likely return.
As a “spa day” the Bannatyne health club itself isn’t that great and not really geared up to “spa day” vibes. the building is old and very run down (remind me of being at the local community pool or a high school). It needs sprucing up and it does dull down the vibe of a nice spa day. The spa place itself on -1 is nice and relaxing, small but does the job. The relaxation room was lovely and it was quiet so we had it to ourselves for about 45 mins after the treatment. I also was surprised to pay for the robe and towel (it’s probably written on the site when I booked the voucher and I missed it but feel like it’s an unnecessary charge that is becoming less and less popular across other places.
Overall I’d say it’s worth a visit if just one or two of you and looking for something local, not too expensive and grab a lunch somewhere in town afterwards.
As a “spa day” the Bannatyne health club itself isn’t that great and not really geared up to “spa day” vibes. the building is old and very run down (remind me of being at the local community pool or a high school). It needs sprucing up and it does dull down the vibe of a nice spa day. The spa place itself on -1 is nice and relaxing, small but does the job. The relaxation room was lovely and it was quiet so we had it to ourselves for about 45 mins after the treatment. I also was surprised to pay for the robe and towel (it’s probably written on the site when I booked the voucher and I missed it but feel like it’s an unnecessary charge that is becoming less and less popular across other places.
Overall I’d say it’s worth a visit if just one or two of you and looking for something local, not too expensive and grab a lunch somewhere in town afterwards.
Written 10 בפברואר 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
KMK28
ניומרקט, UK5 contributions
חברים • דצמ׳ 2021
Booked a spa day expecting a relaxing afternoon and had to leave after 50 minutes. Didn’t even make it to the treatment.
Avoid this place if you are expecting a nice spa day. Sure it’s fine if you just pop in for a treatment but not geared up for a spa day as you would expect.
Issues
- No nice meet and greet from the reception staff at the main entrance.
- Asked to pay for towel and robe, which is just ridiculous when booking a spa package.
- When eventually found the spa area reception, they seemed confused as to why we hadn’t been given bands for lockers and had round fobs.
- Changing room on completely different area to spa and had to be asked to be shown where to go. Usually when at a spa they show you around.
- Entire place was cold, not ideal when wandering round in gowns
- Only 3 beds in the relaxation room and was full, so unable to use it
- No cafe
- No nice areas to wait before treatments
- Entire place is very tired and bit grubby, not like the pictures.
Some of the above things would have been ok to get over, but combined with everything, just not up to a decent spa standard. Knew it wasn’t going to be a super posh spa, as you aren’t paying those prices, but it’s the little touches that make a spa day regardless of if the place is getting a bit past its best.
If you are a group above 1-2 people this isn’t the spa for you, there is no where nice to sit and relax between treatments. Just not very welcoming at all.
If you go expecting a leisure centre with a few treatment rooms then you won’t be disappointed but having compared to other Bannantynes this is no where near the same standard.
So glad to get out of there!!
Avoid this place if you are expecting a nice spa day. Sure it’s fine if you just pop in for a treatment but not geared up for a spa day as you would expect.
Issues
- No nice meet and greet from the reception staff at the main entrance.
- Asked to pay for towel and robe, which is just ridiculous when booking a spa package.
- When eventually found the spa area reception, they seemed confused as to why we hadn’t been given bands for lockers and had round fobs.
- Changing room on completely different area to spa and had to be asked to be shown where to go. Usually when at a spa they show you around.
- Entire place was cold, not ideal when wandering round in gowns
- Only 3 beds in the relaxation room and was full, so unable to use it
- No cafe
- No nice areas to wait before treatments
- Entire place is very tired and bit grubby, not like the pictures.
Some of the above things would have been ok to get over, but combined with everything, just not up to a decent spa standard. Knew it wasn’t going to be a super posh spa, as you aren’t paying those prices, but it’s the little touches that make a spa day regardless of if the place is getting a bit past its best.
If you are a group above 1-2 people this isn’t the spa for you, there is no where nice to sit and relax between treatments. Just not very welcoming at all.
If you go expecting a leisure centre with a few treatment rooms then you won’t be disappointed but having compared to other Bannantynes this is no where near the same standard.
So glad to get out of there!!
Written 6 בדצמבר 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Louise2832
גייטסהד, UK11 contributions
זוגות • ספט׳ 2021
We had a booking through a third party that we made for today, but the booking company made for 2022? I know, so did not show on bannatines system, we were frustrated as we could not have our treatments, however Alex the reception staff booked us in for swim jacuzzi steam room and a discount for someone else’s mistake which we were very happy with as it’s a short break in this city post covid and 50th birthday, so hats off to Alex and staff thank you…
Written 14 בספטמבר 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Rosaa_08
281 contributions
Hey, I'm interested in booking a spa day at bannatyne in Edinburgh but I can see there are two spas in Edinburgh.
Has anyone used both? If so what do you prefer?
City centre or new Craig hall?
I have only been at city centre so can't compare sorry
Sparkly T
אלנוויק, UK1 contribution
Is there on-site parking?
And is the spa considerably busier on a Saturday?
Thanks!
Jonathan
1 contribution
Good morning
There is no onsite parking but there is street parking that you have to pay for. Saturdays can be busy as the weekend is our busier day for spa days but isn't overwhelmingly busy. I hope this has helped.
Kind regards
Megan Offor
Spa manager
brunettepixie
מזרח סאסקס, UK9 contributions
What facilities are there, e.g jacuzzi, sauna etc?
Jonathan
1 contribution
Hi there
We have a jacuzzi, a steam room, a sauna, a swimming pool and a relaxation room with hot stone mosaic beds.
I hope this helps.
Kind regards
Megan
Spa manager
EdinburghBananaman
Edinburgh13 contributions
does this gym have a creche?
Shashvisits
271 contributions
Sorry, don't know the answer to this one, perhaps give the club a call? M
Do I have to bring my own towel? Booked in for a spa day for two, includes 3 treatments.
Pauline T
אלגין, UK1 contribution
According to Bannatynes website, Towels cost £2.50 to hire whiles Robes & Flipflops are £3 each. After looking at other reviews saying they are very tatty I would take my own.
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