Vinarium
Vinarium
4.5
תצוגה מלאה
הוספת תוכן
4.5
22 חוות דעת
מצוין
18
טוב מאוד
0
ממוצע
1
גרוע
1
נורא
2
Kevin B
4 שיתופים
זוגות • אוק׳ 2023
We had a fantastic experience with Vinarium. We did three different wine tours over one week - Montalcino, Montepulciano, and Chianti Classico. All three tours were great. We visited small wineries, tasted fantastic wines, and met the owner at most wineries. A very delicious lunch was included every day. We stayed in a fairly secluded villa, but our driver was on time every day. I highly recommend Vinarium wine tours.
Written 7 באוקטובר 2023
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NewJerseyTraveler5
Little Silver, ניו ג'רזי69 שיתופים
מאי 2023
IF I COULD I WOULD GIVE IT ZERO STARS. Avoid this operator in my opinion. We scheduled and paid for a half day olive oil tour: The tour we thought we were getting: (1) Arrival in Greve, a guided tour of the market square and visits to the artisan food shops, (2) visit to an oil cellar with oil tasting, (3) guided visit to another oil producer with oil tasting, and (4) English speaking guide.
What we got: (1) dropped off at the square and left alone, (2) trip to an oil producer (which was good) but no oil cellar tour, (3) no second tour, and (4) a driver (not a guide) who barely spoke English.
The guide driver was given an itinerary by the company. He called the 2nd oil producer who he said "did not exist" and he could not find them, He called the producer listed on my itinerary and that establishment said it did not have a reservation for us and could not see us.
I have been trying for almost 2 weeks to resolve this with the company. They keep saying the guide told them we did not want the tour and we did not want the 2nd visit. This is not true, illogical and totally unbelievable.
Oh did I forget to mention that this was a 690 Euro custom private tour.
What we got: (1) dropped off at the square and left alone, (2) trip to an oil producer (which was good) but no oil cellar tour, (3) no second tour, and (4) a driver (not a guide) who barely spoke English.
The guide driver was given an itinerary by the company. He called the 2nd oil producer who he said "did not exist" and he could not find them, He called the producer listed on my itinerary and that establishment said it did not have a reservation for us and could not see us.
I have been trying for almost 2 weeks to resolve this with the company. They keep saying the guide told them we did not want the tour and we did not want the 2nd visit. This is not true, illogical and totally unbelievable.
Oh did I forget to mention that this was a 690 Euro custom private tour.
Written 25 במאי 2023
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Good morning.
I am Andrea Moradei the director of Vinarium.
It is not our custom to respond publicly to our clients' comments on social networks. We always work to ensure maximum satisfaction to our users and we are the first to be sorry if the goal is not achieved. Consequently, as entrepreneurs and as adults we deal with problems, if any have arisen, privately, directly with clients.
I don't go into the criticism, because the client never clearly specified them to us. I only say that among the many things that this anonymous gentleman forgot is that the price of the half-day private tour with an English-speaking driver, with a Mercedes van and the visit with guided oil tasting in two farms is not 690 Euro, but 490, and that he only paid an advance payment of Euro 171.50 , forgetting, this yes, to settle the remaining amount.
Best regards.
Andrea Moradei
Vinarium Tour Operator
Written 31 ביולי 2023
תגובה זו היא דעתו הסובייקטיבית של נציג ההנהלה ולא של Tripadvisor LLC.
Tara H
2 שיתופים
זוגות • מאי 2023
We booked a tour with Vinarium pretty last minute for a visit in Orvieto (Umbria region). It was AMAZING! Andrea and Barbara were very easy to work with and corresponded quickly. Everything went smoothly, the wineries that we visited had exactly what we wanted (both white and red which I think was not typical, but what we were looking for). Also, the lunch was not available so they booked us a dinner that was paid for back in Orvieto! Highly recommend this service and would definitely use Vinarium again when we come back!
Written 9 במאי 2023
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oybolshoi
אפופקה, פלורידה400 שיתופים
אוק׳ 2019
We were docked in Livorno while on a cruise and wanted a private tour to celebrate my 50th birthday - this was exactly what we were looking for. We were met by our guide and driver on the cruise pier and visited Pisa, Florence, and a wonderful Tuscan winery - lunch in Florence was included and it was just lovely. Andrea and his partner Barbara were very responsive to my numerous emails and they were both incredibly helpful in planning an unforgettable day. This was definitely a splurge for us, and absolutely worth the cost given the careful planning, individual attention, and private transportation with an incredibly knowledgeable guide and driver.
Written 26 בינואר 2020
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Victoria P
טורונטו, קנדה11 שיתופים
זוגות • אוק׳ 2016
What a wonderful trip. We weren't too sure what we wanted to do, but knew we wanted a 5 day tour of the Amalfi Coast. Andrea handled absolutely everything from booking the hotels, restaurants, train and tour tickets, drivers and tour guides. We decided to stay in Positano and used it as our home base. Our driver Paulo was wonderful. So was our tour guide Ludovica who we spent the day with at Capri and Pompeii. Ludovica was extremely knowledgeable. She actually is an archeologist and did some digging at Pompeii a while back. Florinina, our tour guide in Positano was also a pleasure. Again, she very knowledgeable about the history of the city.
We spent our final night in Rome and dined at a restaurant recommended by Andrea. It was a great way to end a perfect trip.
Any questions I had when making the initial arrangements and during our vacation were always promptly answered by Andrea (I was using email).
I can not say enough good words about this tour company. I booked based on the TripAdvisor reviews I'd read and I cannot be happier with our whole experience. I highly recommend them. Our next trip to Italy will be Florence and Tuscany; I'll definitely be using Vinarium again.
We spent our final night in Rome and dined at a restaurant recommended by Andrea. It was a great way to end a perfect trip.
Any questions I had when making the initial arrangements and during our vacation were always promptly answered by Andrea (I was using email).
I can not say enough good words about this tour company. I booked based on the TripAdvisor reviews I'd read and I cannot be happier with our whole experience. I highly recommend them. Our next trip to Italy will be Florence and Tuscany; I'll definitely be using Vinarium again.
Written 10 באוקטובר 2016
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AZmountaingal2
Prescott Valley, אריזונה7 שיתופים
זוגות • מאי 2016
We had a cooking class with Cosette while in Florence and it was a great experience. We were taken to the local farmers market and had a choice in what we were going to learn to make. We made ravioli, zucchini blossoms, fava beans, bruschetta, and strawberry tiramisu. Cosette's english was perfect and her methods easy to understand. We had a great time and learned first hand how to make pasta!! Thank you so much.
Written 7 ביוני 2016
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Jan B
היי ווייקומב, UK16 שיתופים
זוגות • מאי 2016
Thank you to all at Vinarium travel agency
We have had personal drivers and guides who have taken us to some of the most beautiful parts if Tuscany, we have been able to see sites that we would have struggled to find had we not had knowledgeable local guides with us. A special thank you to each of the guides we had the pleasure of spending time with they each guided us through an area they obviously love and are proud of.
Barbara and her staff have thought of everything down to the finest detail so far. 4 days now by the sea.
Kind regards
We have had personal drivers and guides who have taken us to some of the most beautiful parts if Tuscany, we have been able to see sites that we would have struggled to find had we not had knowledgeable local guides with us. A special thank you to each of the guides we had the pleasure of spending time with they each guided us through an area they obviously love and are proud of.
Barbara and her staff have thought of everything down to the finest detail so far. 4 days now by the sea.
Kind regards
Written 21 במאי 2016
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Crystal23
Atlanta91 שיתופים
זוגות • אפר׳ 2016
I was referred to Andrea M. from another tour due to us wanting to personalize a Chianti tour with a cooking class. As we began planning, I quickly realized I wished I had "met" Andrea M. prior to have been able to plan our whole trip. He is so incredibly phenomenal and patient as we had lots of questions. He put together the Classico tour advertised, with a special touch that included a cooking class at La Marronaia.
Andrea, another Andrea, as it is a popular male name in Italy picked us up from our hotel and we began our day. We went through Greve and visited a famous butcher shop, flower shop, and had a morning glass of prosecco on a patio in the town square. We then traveled to our first winery and had personalized attention the entire time. Andrea would give us tidbits of information as we drove along the countryside of Tuscany. The lunch at La Scuderia must not be missed! They call it a light lunch, but we had a bottle of wine, bruschetta, prosciutto, gnocchi, pasta, and pork! The most delicious meal. We went to the next winery, equally as excellent! Again, you must do the private tour. It is unbelievably perfect!
The highlight was stopping at La Marronaia where we cooked, laughed, and made life long friends. In fact, while we were snapping pictures tasting wine, Silvia, the owner, sent pictures back to Barbara....the co-owner of Vinarium with Andrea M. She said she had never had such a great time with clients. But it felt more like family.
Andrea M., I wish you nothing but the best of luck with your business. You are an expert, and we will recommend everyone and anyone to you guys! Cheers til next time!
Andrea, another Andrea, as it is a popular male name in Italy picked us up from our hotel and we began our day. We went through Greve and visited a famous butcher shop, flower shop, and had a morning glass of prosecco on a patio in the town square. We then traveled to our first winery and had personalized attention the entire time. Andrea would give us tidbits of information as we drove along the countryside of Tuscany. The lunch at La Scuderia must not be missed! They call it a light lunch, but we had a bottle of wine, bruschetta, prosciutto, gnocchi, pasta, and pork! The most delicious meal. We went to the next winery, equally as excellent! Again, you must do the private tour. It is unbelievably perfect!
The highlight was stopping at La Marronaia where we cooked, laughed, and made life long friends. In fact, while we were snapping pictures tasting wine, Silvia, the owner, sent pictures back to Barbara....the co-owner of Vinarium with Andrea M. She said she had never had such a great time with clients. But it felt more like family.
Andrea M., I wish you nothing but the best of luck with your business. You are an expert, and we will recommend everyone and anyone to you guys! Cheers til next time!
Written 16 באפריל 2016
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Holly H
סן פרנסיסקו, קליפורניה26 שיתופים
זוגות • ספט׳ 2015
We had a really wonderful time on the Chianti Classico tour. We took the high speed train up from Rome for the day, and Andrea picked us up at the train station. We stopped for coffee in Greve, a wonderful little town, visited a winery, had an amazing lunch (at a spot George Clooney had visited just a week or two prior), stopped in a small medieval village, visited another winery, and then had a nice drive through the rolling hills of tuscany back to the train station in Florence. Andrea our guide is one of the nicest people you will ever meet. The owners of the wineries really think highly of him and he is just one of those really good people who gets to know everyone. When we left the restaurant the waiters all came out to say goodbye to him. He was so wonderful and kind and made the experience all the better. We enjoyed talking about food, wine and espresso with him! And the winery stops were very personalized. A great and enjoyable day and one of the highlights of our trip to Italy!
Written 26 בספטמבר 2015
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Cory L
La Jolla, California, United Statesשיתוף 1
זוגות • אוק׳ 2014
I organize and lead food and wine travel experiences from the United States to Tuscany. Working with Vinarium, Andrea and Barbara for 10 years has transformed my work into great fun and pleasure. In the ten years that we have worked together, every one of my travelers has been truly impressed by the level of service and attention to detail.
If you are traveling with a group or as an individual , I highly recommend working with Vinarium for arrangements and suggestions to help you optimize your visit .. whether you want to taste wine, cooking class or bicycle the hills of Tuscany.. or get married.
Andrea can help facilitate your activities at any level you want.
I can't recommend them highly enough.
I will be bringing 12 people in early October and several of my group will be returning for their second trip.
If you are traveling with a group or as an individual , I highly recommend working with Vinarium for arrangements and suggestions to help you optimize your visit .. whether you want to taste wine, cooking class or bicycle the hills of Tuscany.. or get married.
Andrea can help facilitate your activities at any level you want.
I can't recommend them highly enough.
I will be bringing 12 people in early October and several of my group will be returning for their second trip.
Written 30 ביולי 2015
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.