‪Scotland Nurseries Garden Centre Gift Shop‬

חוות דעת על ‪Scotland Nurseries Garden Centre Gift Shop‬, ‪Tansley‬

‪Scotland Nurseries Garden Centre Gift Shop‬

‪Scotland Nurseries Garden Centre Gift Shop‬
4
‪חנויות מתמחות וחנויות מתנות‬
‪09:00 - 17:30‬
‪Monday‬
09:00 - 17:30
‪Tuesday‬
09:00 - 17:30
‪Wednesday‬
09:00 - 17:30
‪Thursday‬
09:00 - 17:30
‪Friday‬
09:00 - 17:30
‪Saturday‬
09:00 - 17:30
‪Sunday‬
09:00 - 17:30
‪What people are saying‬
‪Avoid if you have kids!‬
‪אפר׳ 2021‬
‪Horrible customer service. Popped in this week with my three (well behaved) children. After I made my selections, we made our way inside. They had pocket money to spend so were perusing the indoor plants, and were fascinated by the selection of cacti. Whilst they were making their selections, a woman came over and told them to be careful as they were sharp (no offence but I don’t need parenting assistance thank you). We carried on looking and the same horrible woman came back and barked ‘please stop touching them!’ at my kids, who were doing absolutely nothing wrong. They were not damaging the plants, or themselves, in any way. I was speechless. Needless to say we decided against wasting their money in the place. We made our way to the tills where the woman serving very slowly and laboriously scanned my items (on that note surely there’s a more efficient way to check out a large trolleyful than making the customer remove every last item. The garden centre in Ashbourne has a very good system!). There’s not much space at the tills so my children were standing behind me. Suddenly the lady on the tills barked ‘please stop standing in front of the doors, it’s cold’ at them. Now, if you will have your tills next to an automatic door then yes it will get cold. It’s April and in the UK. Barking orders at my children is thoroughly unacceptable. We are repeat customers to this garden centre, and have spent nigh on £400 in the place in the last month. Needless to say I will no longer waste my money in a place that is so unaccommodating of families. If you wish your customers to not being children, then ban children. If you don’t want children to touch anything, put up signs. If you want to succeed as a business, get some new staff! If you wish to dispense parenting advice, just don’t, it’s uncalled for, rude and way overstepping the mark.‬

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The area
Address
‪Best nearby‬
‪Restaurants‬
‪80 within 5 kms‬
‪Attractions‬
‪79 within 10 kms‬

4.0
‪164 reviews‬
‪Excellent‬
‪63‬
‪Very good‬
‪52‬
‪Average‬
‪20‬
‪Poor‬
‪12‬
‪Terrible‬
‪17‬

Sunshine475811
‪1 contribution‬
‪What a shame!‬
זוגות • יוני 2021
‪In polite staff in the Cafe the thing was she wasn’t young either, for some reason told me what they hadn’t got. They’d even ran out of cheese!
Not a patch on the previous staff prior to the takeover. What a shame!!‬
‪Written 14 ביוני 2021‬
‪This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.‬

Ruth
‪1 contribution‬
‪Avoid if you have kids!‬
משפחה • אפר׳ 2021
‪Horrible customer service.

Popped in this week with my three (well behaved) children. After I made my selections, we made our way inside. They had pocket money to spend so were perusing the indoor plants, and were fascinated by the selection of cacti. Whilst they were making their selections, a woman came over and told them to be careful as they were sharp (no offence but I don’t need parenting assistance thank you). We carried on looking and the same horrible woman came back and barked ‘please stop touching them!’ at my kids, who were doing absolutely nothing wrong. They were not damaging the plants, or themselves, in any way. I was speechless. Needless to say we decided against wasting their money in the place.

We made our way to the tills where the woman serving very slowly and laboriously scanned my items (on that note surely there’s a more efficient way to check out a large trolleyful than making the customer remove every last item. The garden centre in Ashbourne has a very good system!). There’s not much space at the tills so my children were standing behind me. Suddenly the lady on the tills barked ‘please stop standing in front of the doors, it’s cold’ at them. Now, if you will have your tills next to an automatic door then yes it will get cold. It’s April and in the UK. Barking orders at my children is thoroughly unacceptable. We are repeat customers to this garden centre, and have spent nigh on £400 in the place in the last month. Needless to say I will no longer waste my money in a place that is so unaccommodating of families.

If you wish your customers to not being children, then ban children. If you don’t want children to touch anything, put up signs. If you want to succeed as a business, get some new staff! If you wish to dispense parenting advice, just don’t, it’s uncalled for, rude and way overstepping the mark.‬
‪Written 9 באפריל 2021‬
‪This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.‬

Beth Allen
‪1 contribution‬
‪Terrible‬
משפחה • ינו׳ 2021
‪Lovely place, but a lady called Karen bradbury was very rude, and didn't help us whatsoever when there was a fault with what we purchased, she just dismissed it, and said ,'that's the way it is' Myself and my Mother left swiftly, as we weren't going to get this resolved, and to be honest her attitude was disgusting! Why do they employ these people!!!???‬
‪Written 12 בינואר 2021‬
‪This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.‬

Clare Honey
‪Alfreton‬, UK‪2 contributions‬
‪Good gift shop‬
אוק׳ 2020
‪Popped in on a whim and found some Gorgeous Gifts, also has a lovely christmas section, definitely worth a visit!‬
‪Written 19 בנובמבר 2020‬
‪This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.‬

Gillian W
‪20 contributions‬
‪Birthday Treat‬
ספט׳ 2020
‪Quite a while since we have been here and now changed its name to Tansley Barn. Went for a breakfast treat for My Husbands birthday. We arrived at 10.45am one Saturday morning and noticed from the menu that breakfast stopped serving at 11am. My Husband got in the queue at 10.50am. Our drinks arrived promptly. We waited and waited for our breakfast and my Husband got back in the queue to ask if they had forgotten our breakfast at 11.25am. Our breakfast finally arrived at 11.28am almost a full 40 minutes since ordering. Nobody was sat outside and the place didnt appear to be that busy. The lady on the next table stood up when our breakfast arrived to say that she was in the queue before us and their breakfast still hadnt arrived. She got back in the queue and came back saying their breakfast had been forgotten altogether. The breakfast was hot and we enjoyed it but was very disappointed in waiting that long. We will try somewhere else next time.
‪Written 23 בספטמבר 2020‬
‪This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.‬

Stokerb
דרבישייר, UK‪31 contributions‬
‪Mixed feelings‬
משפחה • ספט׳ 2020
‪We took our little boy to the Play Barn which was lovely as the lady (Katherine) in there is so nice and friendly but then we went to the cafe afterwards, it was a totally different atmosphere the staff were so miserable just a shame as the food is nice. The lady in the farm shop was lovely too. I'll go back to the play barn but give the cafe a miss. My husband says he'll never go back.‬
‪Written 23 בספטמבר 2020‬
‪This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.‬

Ezza64
שפילד, UK‪49 contributions‬
‪Average‬
משפחה • ספט׳ 2020
‪Called in for a look around and to have something to eat in the cafe.
We waited 40 mins for our food and either drunk our drinks or what was left had gone cold.
I ordered a burger which was well over cooked, the bun had been toasted that much there wasn’t much actual bread left between the toast!
We had the advantage of the 50% eat out offer and to be honest that just about made the meal okay, if we’d paid full price I would have been very disappointed.
The place itself was nice, the car park’s seen better days but we won’t be rushing back.
We only called because Marsh Green was full, this place was half empty which I commented on when we sat down.‬
‪Written 1 בספטמבר 2020‬
‪This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.‬

Paula_n_Ivan
Derbyshire‪133 contributions‬
‪Friendly staff, great choice and dog friendly too. ‬
לבד • מאי 2020
‪I went today - amidst the ‘lockdown’ and found the organisation for social distancing to be excellent. AlAdded to that the staff were all extremely helpful and friendly and my dog was made welcome too. Lovely choice of plants and gifts at good prices. ‬
‪Written 17 במאי 2020‬
‪This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.‬

Deborah R
נוטינגהאם, UK‪26 contributions‬
‪Small but perfectly formed‬
זוגות • אפר׳ 2019
‪A hidden gem with a very good cafe. We went for a Saturday morning breakfast. The sausages and bacon were great quality and tasty, definitely not cheap and watery. My partner had a vegetarian option and his sausages contained vegetables showing again good quality products. The toast was granary with real butter. We were very full after our meal but managed to have a wander around the delicatessen, outdoor plant and aquatic area and the inside bulb and plant sections. There is also a small independent rustic ornament shop at the entrance Small but perfectly formed location Very good parking too‬
‪Written 16 במרץ 2020‬
‪This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.‬

SLSJ
מטלוק, UK‪8 contributions‬
‪Brilliant, clean and relaxed soft play‬
משפחה • פבר׳ 2020
‪Small, clean soft play area, perfect for my 3 boys (5 months, 2 & 8). The staff are SO friendly and truly fantastic with the the kids, my boys are always made to feel special when we visit and they love the fuss. We recently celebrated my sons second birthday here and were looked after by a lady called Kate, she went above and beyond to make our morning extra special, even with challenges with the tills she was the perfect host to our party and really made our day special! We will keep visiting regularly thanks to your lovely staff, great coffee and perfect big breakfasts!‬
‪Written 20 בפברואר 2020‬
‪This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.‬
Thank you paulandsamanthaj. We are pleased that you enjoyed your party and look forward to seeing you all on your next visit. I will pass on your kind comments to Kate.
‪Written 23 בפברואר 2020‬
‪This response is the subjective opinion of the management representative and not of TripAdvisor LLC.‬

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