Massage Envy
Massage Envy
2
היה הראשון להעלות תמונה
האזור
Address
ליצור קשר ישירות
המיטב בקרבת מקום
מסעדות
174 בתוך 5 ק"מ
אטרקציות
75 בתוך 10 ק"מ
הוספת תוכן
2.0
10 חוות דעת
מצוין
1
טוב מאוד
1
ממוצע
1
גרוע
1
נורא
6
nicole a
שיתוף 1
לבד • מאי 2023
I would never get in a monthly agreement at massage envy ever again. 80 a month. The oil smells like used oil from McDonald's. Stained my clothes. They trick u by signing for a 6 month contract. Definitely better and cheaper with no contract at different places. Asked to cancel at 3, 4 and 5 months I need a drs note even though I haven't been there. These days a dr note isn't realistic.
Written 31 ביולי 2023
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Norma H
שיתוף 1
לבד • מאי 2023
There are never any appointments available. I finally reserved a facial & they canceled by text 1 hour before the appointment
Written 3 במאי 2023
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Rose M
שיתוף 1
מאי 2022
I have been a member for over 10 years and go to the Coon Rapids, Minnesota facility. I have had several surgeries during that time which prohibited me from using my pre-paid massages. I have approximately 10+ hours paid for. Over the last three years 90% of my appointments that I make have been canceled on me for lack of masseuses. Just this year (2022) 11 out of 16 of my appointments have been canceled by Massage Envy. When I try to reschedule they tell me that they are already booked out for 3 months. I am 72 years old and can not be driving all over the city to try and get a massage. I canceled my membership in May 2022 and the manager said I could have until the end of the year to use up my pre-paid massages, but they keep canceling my appointments. I had a 9:00 AM appointment this morning and at 8:30AM I received a text that my appointment was canceled, I was ready to walk out of my door. All I want is to to be paid for the remaining massages I have paid for and they are not able to provide me with. I contacted the main office in Colorado and they notified the Coon Rapids facility and told me I have to deal directly with them. I have spoken with the manager and she said she had to speak with her boss and she has not gotten back to me. It's almost November now and I just want my money back. This is a horrible way to treat customers. I called to make an appointment and they said I only had one hour left. What a crock. Where are my other approximately 10 hours that I paid for???
Written 25 באוקטובר 2022
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
buddy947
Coon Rapids, מינסוטה7 שיתופים
אוג׳ 2021
The Coon Rapids location charged me every month as agreed.
When I decided to relocate to another state I called to ask next steps necessary to transfer. I was told to cancel my membership and then I would have until the end of the year to join a location in my new state and my unused massages would transfer over.
This was a lie. The new location was not able to verify the number of my previously unused massages. And the Coon Rapids location was of no help.
I have 8 unused massages and the Coon Rapids location could care less. At $60+ dollars apiece that's $480.
That's how they treat their clientele after 15+ years of interaction.
When I decided to relocate to another state I called to ask next steps necessary to transfer. I was told to cancel my membership and then I would have until the end of the year to join a location in my new state and my unused massages would transfer over.
This was a lie. The new location was not able to verify the number of my previously unused massages. And the Coon Rapids location was of no help.
I have 8 unused massages and the Coon Rapids location could care less. At $60+ dollars apiece that's $480.
That's how they treat their clientele after 15+ years of interaction.
Written 5 ביולי 2022
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Bryan S
שיתוף 1
לבד • אפר׳ 2021
I recommend from experience to never be a member at massage envy. They take your monthly payments and you have no say on how use your massages or how u cancel your massages. If put a stop on payments u loose all your massages. Horrible business practices.
Written 25 במרץ 2022
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
kneegee03
Andover, מינסוטה158 שיתופים
לבד • יולי 2018
I have enjoyed my messages at Message Envy. I have never had to wait more than a couple of minutes for my message. Everyone is very friendly and makes you feel welcome.
Written 22 באוגוסט 2018
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
joyful1journeys
Andover, מינסוטה17 שיתופים
חברים • פבר׳ 2017
I am a member primarily because of the therapist I love is here. she is definitley a therapist and knows what she's doing! Skillful and welltrained. Staff is friendly and helpful.
Written 14 במרץ 2017
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Castle1900
Minneapolis5 שיתופים
לבד • ינו׳ 2017
Sloppy customer service and poor retention. Memberships are expensive, and while the therapists are good and have concern for clients, management does not. I had been a member for years, spending over $2k/year. After cancelling, management thanked me for voicing my concern and FOR MY LOYALTY, which is no more. Review feedback on other spas in the Coon Rapids and Anoka area and establish a relationship there.
Written 4 במרץ 2017
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Nancy I
Coon Rapids, מינסוטה17 שיתופים
זוגות • יולי 2013
It all started as a good idea to "treat ourselves" with a monthly massage. Then it became a hassle getting an appointment and there goes another month of charges and no massage. Tried another nearby location and it is a Catch 22 on a good Massage Therapist. IF you like someone long enough - they will eventually leave and you start back over again. Right now we are at a point where we have so many massages to use up and then we will end our membership. By the time you pay for your "discounted" massage and leave a tip, you probably could have gotten the same service elsewhere without the commitment. This just didn't work for us... maybe someone else it is great.
Written 1 באוגוסט 2013
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
Chris D
מיניאפוליס-סנט פול רבתי, מינסוטה155 שיתופים
משפחה • דצמ׳ 2012
I like the convenience of multiple locations and the cost is very reasonable but depending on what you like and who you get. I like deeper massages that actually do something to your muscles amd sometimes they will say this person will do deep tissue and it turns out to be a light oil rubdown. Don't get me wrong some are really good, you just have to find them.
Written 23 בינואר 2013
חוות דעת זו היא דעתו הסובייקטיבית של חבר Tripadvisor ולא של Tripadvisor LLC. חברת Tripadvisor בודקת את חוות דעת.
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