‪Aquarias Spa‬

חוות דעת על ‪Aquarias Spa‬, ‪Easton Grey‬

‪Aquarias Spa‬
4.5
The area
Address

4.5
‪41 reviews‬
‪Excellent‬
‪27‬
‪Very good‬
‪5‬
‪Average‬
‪8‬
‪Poor‬
‪0‬
‪Terrible‬
‪1‬

Ian C
סליסברי, UK‪1,175 contributions‬
‪Enjoyable spa experience ‬
זוגות • ספט׳ 2020
‪Only reason 4 stars because unfortunately due to Covid some areas were not open but the main pool was lovely and great that we could swim from inside to outside. ‬
‪Written 5 בספטמבר 2020‬
‪This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.‬
So sorry the steam and saunas were out of bounds when you visited last week. We are sitting tight for more Government guidance and hope it wont be too long until these last couple of spaces are operable once again. Thank you for your review and your visit. Kind regards Sue W
‪This response is the subjective opinion of the management representative and not of Tripadvisor LLC.‬

Bex Lens
ווקינג, UK‪377 contributions‬
‪Lovely chilled afternoon ‬
זוגות • יולי 2019
‪Spent the afternoon in the spa as part of a package while staying at Whatley Manor.
Lovely large clean changing rooms with plenty of space for changing, nice showers and Dyson hairdryers.
We were lucky that when we visited the weather was perfect so we were able to make use of the sun beds outside which look out onto pretty gardens.
It’s a bit of a rabbit Warren - when we walked in I thought it felt small compared to other spas I’ve been too but there were lots of other rooms and treatment rooms off to the side. It wasn’t clearly marked but we found them by going for a wander!
We enjoyed the pool, think it would be nice if there was a bigger outside area especially as it was such good weather.
Loved the different sauna rooms.
We also had lunch in the dining area within the spa and a very good smoothie!
‪Written 30 באוגוסט 2019‬
‪This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.‬

KerriLittlefield
ברדפורד און אייבון, UK‪8 contributions‬
‪Perfect from start to finish‬
משפחה • מאי 2019
‪I booked a special treat for my 16 year old daughter and I, the heart to heart package. The day included use of the spa (steam, sauna, salt rub, jacuzzi etc) plus hot tub, massage and facial in the VIP room, lunch and champagne. The best massage ever and all the staff were lovely and attentive all day. The whole day felt wonderfully decadent and it was worth every penny. We would love to go back ASAP!‬
‪Written 1 ביוני 2019‬
‪This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.‬

Teri53
סווינדון, UK‪41 contributions‬
‪Spa Day for two‬
‪I visited today with a friend for a pure indulgence spa day which included lunch.
The staff and facilities were delightful. My massage was one of the best I’ve had by a delightful young man from Sri Lanka.
The sun shone for us and we sat outside. The lunch was very pleasant. My only criticism (hence dropping one star) is that I was charged £20 for water and tea when I went to leave which I think is a little unnecessary when I had paid £320 for the day. It was a shame as it was a negative end to what was otherwise a lovely day.‬
‪Written 25 במרץ 2019‬
‪This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.‬

marknclaire51
cirencester‪10 contributions‬
‪Lovely staff treatment very average. ‬
זוגות • נוב׳ 2018
‪This is my 3 or 4th time here and every time before the treatments have been great.
Unfortunately this time round the routine used was poor and not as intricate as before leading to a very average and not as relaxing treatment.
I think more training on the massage itself using different moves creating a massage worth the very high price tag.
She was a lovely therapist but a bit of stroking is not really what I paid for.
Hopefully it will get better but we will be going back to Bamfords for an ultimate massage worth the price. ‬
‪Written 4 בנובמבר 2018‬
‪This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.‬

johnsutton83
צ'ירנססטר, UK‪1 contribution‬
‪Poor Spa manager attitude‬
‪I booked a spa day for 2 for my wife’s birthday, we had the morning using the spa facilities and had our treatments then went for lunch. The lady took our orders from the set menu and when I asked for the inclusive champagne as part of the package she said she would have to speak to the manager. She came to our table accusing me that I had booked on the wrong package (£320) which didn’t include champagne even though the package that was booked was exactly the same price and inclusive treatments etc as the package that did include champagne (£320). I expected that any other premium spa would put the customer first and acknowledge this as an admin issue by their receptionist and give the customer the champagne. Instead we received an awful attitude from the manager who wouldn’t even let me speak after arguing in front of other people in the restaurant, then stormed off without any resolution. So disappointing, as it could have been resolved so easily, instead this upset my wife on her birthday and we shall not be returning. I hope The General Manager can sort this behaviour out amongst her managers before it affects too many customers.‬
‪Written 20 באוגוסט 2018‬
‪This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.‬
Needless to say it is so disappointing to receive a review such as this and I apologize that your experience compelled you to write along these lines. My Spa Manager was off that day and has investigated the scenario with the team. Our colleague was only following the details as she could see them on your booking and confirmation that you were on the package without Champagne. You are indeed certain that you had book "with Champagne" so immediately there presented a difficult scenario. We have discussed this and certainly we could have handled it differently but it is often the simplest of issues that cause upset. The lady who looked after you is a lovely lady and is highly valued by us at Whatley. Our sincere apologies once again. Sue W
‪This response is the subjective opinion of the management representative and not of Tripadvisor LLC.‬

Andy3107
‪56 contributions‬
‪Brilliant!‬
זוגות • אוג׳ 2018
‪We both enjoyed 2 treatments each here over our 2 night stay at the hotel.

Staff, facilities and treatment allmet and surpassed our expectations.‬
‪Written 1 באוגוסט 2018‬
‪This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.‬

Ciara W
‪Portishead‬, UK‪41 contributions‬
‪Beautiful‬
זוגות • יולי 2018
‪Great way to spend the morning in the sunshine. Hydrotherapy pool and thermal suite are fab. Facilities are amazing and staff on hand to do whatever you need. Came home with my own supply of their amazing salt scrub, handmade on site. Just wonderful‬
‪Written 12 ביולי 2018‬
‪This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.‬

Francesca P
צ'ירנססטר, UK‪9 contributions‬
‪Perfect birthday‬
יוני 2018
‪Stunning afternoon as usual, thank you Whatley! The spa is immaculate, always quiet, lots of relaxing choices, and the bar only steps away. Time flies when you’re being pampered.‬
‪Written 10 ביוני 2018‬
‪This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.‬

Dawn B
בקינגהאם, UK‪60 contributions‬
‪Great place to escape and relax‬
לבד • מרץ 2018
‪Fabulous spa with plenty of space to chill out. Treatments were excellent and the service friendly and attentive. I've visited several spas and this one would definitely be in my top 5! I'd highly recommend it and it's even better if you stay at the hotel!!‬
‪Written 29 במרץ 2018‬
‪This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.‬

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