new place with market and Starbucks downstairs, which is very convenient. Location was great, close to Ben Thanh market, Tao Dan Park and restaurants. Only got 1 key for our room for 4 people which needless to say was very inconvenient. On top of that, the elevator key only works for your floor and the 25th floor for the pool. If you travel in group and have rooms in different floors with only 1 key for each room, you are kind of stuck. We had to meet other people down in the lobby to get them in our room and vice versa. Would not recommend it.
After travelling for 17hours we finally arrived at our destination to find that the accommodation I had booked was not what they said. We had five of us, two adults three teenage kids only two beds provided for four people. I had emailed a week prior to confirm everything and she said was fine. The worse thing was our son had no bed, and she pointed to a blanket and floor for him. At 11.30pm she offered in no way to assist us in finding a solution, terrible service. On spot I had to quickly think and re-book a whole new accomodation thankfully we booked at Somerset chancellor and they were amazing and more then accomodating. Don’t book this accomodation, it is not luxury either and extremely small. Highly recommended Somerset chancellor
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