To av oss fire ventet på maten i over 1 time. Ingen unnskyldning fra kelneren fordi han hadde glemt å gi dem mat. Vi gjorde ham oppmerksom på dette tre ganger og hver gang sa han at maten var klar om fem-ti minutter. Likevel varte ventingen i over en time.
The hotel is new (when we checked in, furniture was still being delivered to the rooms on the upper floors, while there is no noise of construction activity, as well as construction smells), the rooms are new, clean and fresh. The rooms are cleaned every day, cleaned thoroughю The hotel is located on the 1st line between the highway and the beach, so that the rooms have 2 views: overlooking the sea, pedestrian sidewalk and restaurant and overlooking the picturesque mountain and noisy busy motorway. The hotel has its own beach, clean and well-maintained, it is cleaned every morning, with free sunbeds and beach umbrellas, the hotel also provides beach towels. The hotel also has its own swimming pool, it is quite small, but the kids who are afraid to swim in the sea love it, the pool area is equipped with sunbeds during the day (which are not many) and which are removed in the evening and made into a restaurant area. The hotel has its own underground parking, not a big for a maximum of 20 cars, so when the hotel is fully occupied, I think there will be problems with parking, I didn’t notice parking security, access from the street is free Between the hotel and the beach there is a pedestrian street, along this pedestrian street there are many different restaurants and small shops. We had a room with a sea view, the room was clean and tidy and comfortable, it so happened that my 9-year-old daughter was not mention in reservation, but this did not cause problems during check-in, an extra bed was quickly prepared for her in the room, providing bed linen and towels. The hotel is presented as a 4-sters, but there are no bathrobes in the room, as is the case in ordinary hotels with 4 stars. And another thing that surprised me, there are not teas and coffees facilities, not at all, not even glasses in the room, although bottled water is provided every day, probably the hotel management believes that tourists comes with their own glasses or likes drink directly from bottles. On the first day, upon check-in, I called to the reception desk, asking to bring glasses, they brought them, but the next day, they were taken away during cleaning. I called to reception again and the glasses were brought again and the next day they were removed again and this continued until we left. The hotel doesn't have their own laundry, so they take the laundry to some laundromat in town. I handed over our clothes for washing, they promised to return them to me the next morning, in the end they returned them after 55 hours, when I had already resigned myself to the idea that I would not see my things again. However, probably as a relief for the inconvenience, I was not billed for the laundry. The hotel has a strange air conditioning system, as soon as the door on the balcony opens, the air conditioner turns off, to turns it on you have to closed the door and off again, if someone likes to enjoy with sea view on the balcony, those in the room have to put up with the heat. And nothing can be done about it. In day of our check in at the resporant, music was very loud. And although the description of the hotel states that it is soundproofed, this is not entirely true - closed windows, blinds and curtains, not so succefull against to loud music, and this music plays until almost midnight. The next evening, the music was in a nearby restaurant, it was a little quieter, on the remaining evenings we enjoyed relative silence. I imagine that people live in comfort overlooking the motorway, during the day there is a noisy traffic phenomenon, and at night, night racers probably fly on an empty freeway. Breakfasts at the hotel are served in the European style, Albanian cuisine does not imply, rather monotonous, practically does not change from today.…
We're satisfied with services and accommodation. Everything was fine, working seamlessly. The room was clean and spacious. Kind staff. Breakfast was outstanding even it was not during high season. The location could be better (mainly because of lack of public transportation to Durrës center). But as I said, we're there off season (early March). Thus many (not all) services, restaurants around were closed. But during the season it should be alright. The beach looked very nice. I'd truly choose this hotel again. Thanks for pleasant stay.
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