Dear Guest, a room on the first floor can be allocated for guests who are afraid of heights, you can use the stairs to go up to your room. Another option is staying in a villa where you have your privacy and no stairs at all. The AC in the rooms and general areas are well maintained and we do not have any complaints about the cooling/jheating system. No one 'suffocated' so far... Kind regards, Public Relations

Dear Guest, The minibar is refilled every day once with soft drinks and beer and is free of charge; addtional requests can be ordered from room service at an extra cost (menu prices are applicable). Desserts during Patisserie hour are free of charge, as well as ice cream. Kind regards, Public Relations

Dear Anat L, During Summer season Desserts & Snacks are being served at Palm Pavilion between 16:00 - 18:00 hrs. You can take as many cakes as you want. Kind regards, Public Relations

Dear AnatL, Thank you for contacting us. You may find below answers to your questions. 1. Yes, there are 4 elevators (2 on each wing). The hotel has 5 floors. 2. The minibar is refilled every day once with soft drinks and beer; addtional requests can be ordered from room service at an extra cost. 3. A small amenity and a cake is being served for sepcial occasion celebrations. 4. The airport is 40 km away from the hotel and it takes approximately 50 min. from/to airport. 5. There is a mall within the Land of Legends Theme Park, shopping areas such as Kadriye and Belek are also close by. Bigger malls like Terracity and MOA are located in Antalya. 6.We do not turn off the AC during night time, the room temperature is set to 22 degrees. The fan speed can be regulated from the swith in the room. The hotel offers All Inclusive services; buffet style breakfast, lunch and dinner is served in the main restaurant. A snack restaurant is also at your service for lunch by the pool. Bars in the Lobby and Pier are at your service for alcoholic/non-alcoholic beverage service. Some premium brand beverages are with extra cost. Room Service is not included in the Ultra All Inclusive concept. A la Carte Restaurants (italian, asian & bbq) can be booked with an extra charge. Please feel free to contact us again if you have further questions. Kind regards, Public Relations