Dear Climber47891133649,
Thank you for your wonderful review! We're thrilled to hear that you had a perfect stay at our hotel and that Selim Atias, our customer relations manager, provided you with such an amazing welcome and exceptional service throughout your visit.
We're delighted that Selim went above and beyond to ensure your satisfaction, from upgrading your room with no extra charge to providing treats for the children. It's heartwarming to know that you and your family felt pampered and well taken care of during your vacation.
We're glad you enjoyed the central and perfect location of the hotel, the rich and delicious breakfast, as well as the charming, clean, and beautiful rooms with excellent shower and toilet facilities.
Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
We look forward to welcoming you and your family back for another fantastic experience in the future.
Yours sincerely,
Selim Atias
Senior Guest Relations Manager
The Dilly Hotel
21 Piccadilly
London W1J 0BH