Dear Guest,
Our hotel, with its 822 rooms and 2022 beds, offers services and products in the concept of Full Board Plus (Full Board Plus) in an area of 277,000 m2 in order to offer you, our valued guests, a unique experience.
All our guests are accompanied by guest assistants for check-in procedures, and hotel and concept information is given. An application link is sent to our guests with a "welcome" message after the check-in process, in line with their requests, via the contact number shared by our guests.
During the holiday, guest assistants answer all the questions and requests of our valued guests 24/7 within the concept. All kinds of feedback about our facility will shed light on the work we do on behalf of our service quality and it is of utmost importance for us. We would like to inform you that the views you have expressed here are shared with the relevant departments and senior management.
Our hotel is known as Full Board Plus by offering the concept of Breakfast, Lunch, Dinner, Afternoon Tea and Night Buffet. All drinks within the concept (Alcoholic and Non-Alcoholic) are served free of charge at lunch and dinner.
We have Pool Snack Restaurant, Beach Snack Restaurant,Bistro Restaurant works 24 hours , 3 A la carte restaurants, Leaf snack restaurant two times a day open and 3 times a day open buffet main restaurant and bars , outlets so our guest never feel that hotel is full even we have some comments you may check it that '' hotel seems like no one inside''
Our hotel guests can use our Steam Room, Turkish Bath, Sauna, Indoor Heated Pool and Gym free of charge.
It is our greatest desire and goal that every guest we host in our facility receives maximum quality service and leaves our hotel happily. We would like you to know that we are sorry for not being able to host you with this perspective.
We would like to state that your feedback is important in order to serve our guests better and to improve the services offered. As the Elexus family, we state that we will be very pleased to see you among us again, and we wish you a pleasant day.
Customer Care Management