Dear Guest,
Thank you for sharing your feedback about your experience at the hotel. It's great to hear that you had such positive interactions with the staff.

Professional and courteous staff, along with empathetic service, can truly enhance the overall guest experience and make you feel well taken care of.

I'm glad to hear that you enjoyed the service in the lounge, and that the neat and clean room, as well as the provided robes and flip flops, contributed to your comfort during your stay.

Your recommendation of the hotel's sale this week is noted, and it's wonderful to know that you had such a positive experience that you'd recommend others to take advantage of it.

Thank you again for sharing your insights, and I hope you had a fantastic stay at the hotel. If you have any more comments or questions, feel free to let me know. Have a wonderful day!

Best regards,